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by ramuji
Sat Feb 09, 2019 10:27 pm
Forum: 12 Step Users' Help Exchange
Topic: 12 Step Editor Factory Presets
Replies: 2
Views: 667

12 Step Editor Factory Presets

I've recently reinstalled the 12 Step Editor, but it doesn't have the factory presets or default setlist included. I never made a backup of the factory presets, and of course it isn't possible to download them from the 12 Step itself. Is there anywhere I can download the factory presets? Or maybe so...
by ramuji
Sun Jun 29, 2014 11:29 pm
Forum: 12 Step Users' Help Exchange
Topic: Mavericks support?
Replies: 7
Views: 4920

Re: Mavericks support?

Thanks for the reply. I'll be signing up for the beta.
by ramuji
Sun Jun 01, 2014 2:13 am
Forum: 12 Step Users' Help Exchange
Topic: Mavericks support?
Replies: 7
Views: 4920

Mavericks support?

Hello.

I would really love an update from KMI support about the schedule for the 12 Step firmware update that we've been told to expect sometime in the future. The one thing that I would really like to see ASAP is for the editor to be supported in OSX Mavericks.

Thanks!
by ramuji
Wed Sep 18, 2013 1:25 pm
Forum: 12 Step Users' Help Exchange
Topic: 12 Step Freezes
Replies: 8
Views: 5125

Re: 12 Step Freezes

Update: I've been discussing this issue with KMI Support via email (and not updating my test results here), but thought I'd share the latest development here in case others are experience the same issue. Latest response from KMI Support: "We just ran tests here in the office and confirmed the b...
by ramuji
Sat Sep 14, 2013 1:02 am
Forum: 12 Step Users' Help Exchange
Topic: 12 Step Freezes
Replies: 8
Views: 5125

Re: 12 Step Freezes

Ok, that last message where I described my connections led me to check the MIDI In/Out connections next. When powered via Expander (computer USB disconnected): If I unplug all MIDI connections between the Expander and Little Giant, the 12 Step does not freeze in Legato mode. If I connect the Expande...
by ramuji
Sat Sep 14, 2013 12:36 am
Forum: 12 Step Users' Help Exchange
Topic: 12 Step Freezes
Replies: 8
Views: 5125

Re: 12 Step Freezes

Thanks for the response. I'm also getting help via a support ticket, but the more help the better. When powered via the Expander, I have the following connections: 12 Step "to Expand" -> Expander Expander "Power" -> AC outlet on Power Pedal 2 Plus MIDI In/Out ports connected to M...
by ramuji
Fri Sep 13, 2013 5:37 am
Forum: 12 Step Users' Help Exchange
Topic: 12 Step Freezes
Replies: 8
Views: 5125

12 Step Freezes

Hi. I've having trouble with my 12 Step freezing when sending a note. When it freezes, the 12 Step becomes unresponsive to all MIDI messages. The only way to reset the 12 Step is to unplug the power and then plug it back in again. Based on trial and error over the past week, it seems to freeze when ...
by ramuji
Sat Jun 08, 2013 6:39 am
Forum: 12 Step Users' Help Exchange
Topic: Question
Replies: 8
Views: 5586

Re: Question

Hi, goatghost. Yes, it is a major deal. I had actually given up hope that they would address the problem, but they came through. Receiving program changes on CH16 only is not a problem for me, either. Thanks for the info regarding the workaround. I wondered if it would be possible to cancel out of t...
by ramuji
Sat Jun 08, 2013 12:18 am
Forum: 12 Step Users' Help Exchange
Topic: Question
Replies: 8
Views: 5586

Re: Question

OK ... well ... here's an immediate update. I just ran the Ver. 2 firmware update "one last time" before shutting down my computer ... and this time it seems to be working. The Note Editor software that comes with 12 Step is still on Ver. 1. (I only received a Ver. 2 file for the firmware,...
by ramuji
Sat Jun 08, 2013 12:07 am
Forum: 12 Step Users' Help Exchange
Topic: Question
Replies: 8
Views: 5586

Re: Question

Hello, goatghost. I've been following your posts on this subject for several months, but just registered today so haven't responded previously. After reading a couple of your initial inquiries here about the 12 Step not responding to MIDI PCs via the Expander, I contacted KMI Support directly for in...

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