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by TheOtherSupport@KMI
Wed May 29, 2019 7:10 am
Forum: QuNeo General Discussion
Topic: Detailed Info about the Rogue's radio?
Replies: 4
Views: 197

Re: Detailed Info about the Rogue's radio?

Took me awhile to dig up the info, and I sent you a separate email, but I'll copy that here as well. The channels are divided evenly into the 2.4ghz band, so I believe they should correspond to the following frequencies (approximately). 0 : 2406 1 : 2412 2 : 2418 3 : 2424 4 : 2429 5 : 2435 6 : 2441 ...
by TheOtherSupport@KMI
Tue May 21, 2019 7:16 am
Forum: QuNeo General Discussion
Topic: Any word of a firmware update?
Replies: 4
Views: 182

Re: Any word of a firmware update?

We don't have the resources at the moment to release the firmware. This requires documentation and support, and we just aren't able to do that at the moment. Once we get the KBP4 to a point that we are satisfied with we will be circling back to some of older products. I can't promise a firmware upda...
by TheOtherSupport@KMI
Tue May 21, 2019 7:14 am
Forum: K-Board General Discussion
Topic: Does the original K-Board have Poly AT?
Replies: 1
Views: 142

Re: Does the original K-Board have Poly AT?

The original K-Board has Channel pressure, but no poly aftertouch.
by TheOtherSupport@KMI
Fri May 10, 2019 2:11 pm
Forum: K-Board General Discussion
Topic: Release date and list price?
Replies: 1
Views: 131

Re: Release date and list price?

We have increased the list price, and there will be an official announcement regrading release date very soon.
by TheOtherSupport@KMI
Thu May 02, 2019 9:11 am
Forum: QuNeo General Discussion
Topic: Pressure issue
Replies: 1
Views: 129

Re: Pressure issue

Could you export and attache the preset you are using?
by TheOtherSupport@KMI
Tue Feb 12, 2019 3:30 pm
Forum: QuNeo General Discussion
Topic: Where is QuNeo Pad Animator?
Replies: 1
Views: 422

Re: Where is QuNeo Pad Animator?

Link is working fine for me in Chrome - its a web app so you don't download anything. What web browser are you using?
by TheOtherSupport@KMI
Tue Feb 12, 2019 3:29 pm
Forum: 12 Step Users' Help Exchange
Topic: 12 Step Editor Factory Presets
Replies: 2
Views: 506

Re: 12 Step Editor Factory Presets

If you're on a recent Mac OS system, you may need to move the Editor out of the folder that we distribute on and place it directly into your applications folder. Also be sure you aren't running the Editor from the .dmg.
by TheOtherSupport@KMI
Thu Jan 31, 2019 7:14 am
Forum: QuNexus General Discussion
Topic: MPE support
Replies: 4
Views: 960

Re: MPE support

Thanks for the productive and insightful contribution.
by TheOtherSupport@KMI
Tue Jan 29, 2019 8:52 am
Forum: 12 Step Users' Help Exchange
Topic: Flashing lights when using Ipad
Replies: 1
Views: 279

Re: Flashing lights when using Ipad

Yeah, the flashing LEDs indicate the device is nor receiving enough power. Use the power supply that provides that successfully powers the device and you should be fine.

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