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by TheOtherSupport@KMI
Tue May 21, 2019 7:16 am
Forum: QuNeo General Discussion
Topic: Any word of a firmware update?
Replies: 4
Views: 36

Re: Any word of a firmware update?

We don't have the resources at the moment to release the firmware. This requires documentation and support, and we just aren't able to do that at the moment. Once we get the KBP4 to a point that we are satisfied with we will be circling back to some of older products. I can't promise a firmware upda...
by TheOtherSupport@KMI
Tue May 21, 2019 7:14 am
Forum: K-Board General Discussion
Topic: Does the original K-Board have Poly AT?
Replies: 1
Views: 20

Re: Does the original K-Board have Poly AT?

The original K-Board has Channel pressure, but no poly aftertouch.
by TheOtherSupport@KMI
Fri May 10, 2019 2:11 pm
Forum: K-Board General Discussion
Topic: Release date and list price?
Replies: 1
Views: 43

Re: Release date and list price?

We have increased the list price, and there will be an official announcement regrading release date very soon.
by TheOtherSupport@KMI
Thu May 02, 2019 9:11 am
Forum: QuNeo General Discussion
Topic: Pressure issue
Replies: 1
Views: 59

Re: Pressure issue

Could you export and attache the preset you are using?
by TheOtherSupport@KMI
Tue Feb 12, 2019 3:30 pm
Forum: QuNeo General Discussion
Topic: Where is QuNeo Pad Animator?
Replies: 1
Views: 359

Re: Where is QuNeo Pad Animator?

Link is working fine for me in Chrome - its a web app so you don't download anything. What web browser are you using?
by TheOtherSupport@KMI
Tue Feb 12, 2019 3:29 pm
Forum: 12 Step Users' Help Exchange
Topic: 12 Step Editor Factory Presets
Replies: 2
Views: 385

Re: 12 Step Editor Factory Presets

If you're on a recent Mac OS system, you may need to move the Editor out of the folder that we distribute on and place it directly into your applications folder. Also be sure you aren't running the Editor from the .dmg.
by TheOtherSupport@KMI
Thu Jan 31, 2019 7:14 am
Forum: QuNexus General Discussion
Topic: MPE support
Replies: 4
Views: 794

Re: MPE support

Thanks for the productive and insightful contribution.
by TheOtherSupport@KMI
Tue Jan 29, 2019 8:52 am
Forum: 12 Step Users' Help Exchange
Topic: Flashing lights when using Ipad
Replies: 1
Views: 213

Re: Flashing lights when using Ipad

Yeah, the flashing LEDs indicate the device is nor receiving enough power. Use the power supply that provides that successfully powers the device and you should be fine.
by TheOtherSupport@KMI
Thu Jan 10, 2019 8:29 am
Forum: BopPad General Discussion
Topic: Global sensitivity: how to change through MIDI?
Replies: 5
Views: 682

Re: Global sensitivity: how to change through MIDI?

Ah, I see. You might be able to get some good results by bumping the global sensitivity. Keep in mind that raising the sensitivity will result in more false/double triggers, and increased crosstalk between quadrants.
by TheOtherSupport@KMI
Thu Jan 10, 2019 7:16 am
Forum: BopPad General Discussion
Topic: Global sensitivity: how to change through MIDI?
Replies: 5
Views: 682

Re: Global sensitivity: how to change through MIDI?

Global sensitivity is per preset.

Also, generally, you can play with your hands quite easily with the standard settings. Not sure if you're trying to trigger it with super light finger taps or something?

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