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by TheOtherSupport@KMI
Thu Jun 28, 2018 5:04 pm
Forum: K-Mix General Discussion
Topic: Instructions for setting up K-mix in Windows 10
Replies: 4
Views: 129

Re: Instructions for setting up K-mix in Windows 10

You don't need to put everything to post. With USB input set to POST you are sending the audio through the channel strips before reaching the computer, which is not always desirable. Setting the USB input to PRE will take the audio after the trim and before the channel strips. This can present probl...
by TheOtherSupport@KMI
Thu Jun 28, 2018 5:16 am
Forum: QuNexus General Discussion
Topic: How to control Ableton Live
Replies: 11
Views: 324

Re: How to control Ableton Live

Port 1 is the port that is not port 2 or 3. On Windows it doesn't have a "1" it's simply "QuNexus", so its visible and available. The phrase in the manual states that port 2 and 3 can pass MIDI to and from your your computer, but that data goes to and comes from a connected Expan...
by TheOtherSupport@KMI
Thu Jun 28, 2018 5:12 am
Forum: K-Mix General Discussion
Topic: Windows 10
Replies: 9
Views: 261

Re: Windows 10

So what was the speaker configuration set to before you switched it to Stereo? That's never been an issue we've heard of before, so maybe it did have something to do with your system after all... This is our first audio device, and we don't have quite as much experience with windows usb audio driver...
by TheOtherSupport@KMI
Tue Jun 26, 2018 5:47 am
Forum: QuNexus General Discussion
Topic: How to control Ableton Live
Replies: 11
Views: 324

Re: How to control Ableton Live

Port 2 is for the Expander, and port 3 is for CV. They are not the same as port 1, and I don't think the manual states that anywhere.
by TheOtherSupport@KMI
Tue Jun 26, 2018 5:46 am
Forum: K-Mix General Discussion
Topic: Windows 10
Replies: 9
Views: 261

Re: Windows 10

The device works on Windows 10 and has for quite awhile. Not sure what the issue is with your particular system, and I'm not sure what a video would accomplish. Try uninstalling and reinstalling the driver. The issue with web browsers, media player etc. may be a sampling rate thing. The K-Mix defaul...
by TheOtherSupport@KMI
Mon Jun 25, 2018 1:10 pm
Forum: BopPad General Discussion
Topic: Boppad lagging for seconds logic
Replies: 5
Views: 181

Re: Boppad lagging for seconds logic

Glad to hear the cable helped. As for the other issue, not much I can advise there other than playing with some of the settings in the Editor to see if you can get a more consistent response.
by TheOtherSupport@KMI
Mon Jun 25, 2018 6:47 am
Forum: QuNexus General Discussion
Topic: How to control Ableton Live
Replies: 11
Views: 324

Re: How to control Ableton Live

Here's some documentation.

(this is all available in the downloads section of the website).
by TheOtherSupport@KMI
Mon Jun 25, 2018 6:39 am
Forum: K-Mix General Discussion
Topic: Windows 10
Replies: 9
Views: 261

Re: Windows 10

It works with Windows 10 for sure. We've done plenty of testing, and I've used it on Windows 10 pretty frequently for testing/troubleshooting.
What are your buffer settings?
Sample rate can be set in some applications and the advanced tab of the sound settings in the OS.
by TheOtherSupport@KMI
Fri Jun 22, 2018 8:35 am
Forum: QuNexus General Discussion
Topic: How to control Ableton Live
Replies: 11
Views: 324

Re: How to control Ableton Live

Have you checked out the Ableton Live Script that we have available?I've attached it to this post.
by TheOtherSupport@KMI
Fri Jun 22, 2018 8:32 am
Forum: K-Mix General Discussion
Topic: Change samplerate
Replies: 5
Views: 219

Re: Change samplerate

Give an honest review, we wouldn't want you to lie.

As I said, connection issues are due to the cable 99% of the time.

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