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by TheOtherSupport@KMI
Thu Dec 14, 2017 1:16 pm
Forum: SoftStep Feature Wishlist
Topic: Unleash the Nav Pad in Standalone!!
Replies: 4
Views: 5124

Re: Unleash the Nav Pad in Standalone!!

Probably not going to happen, unfortunately.
It's actually harder to use the nav-pad in practice then it might seem. Accidental preset changes would run rampant.
by TheOtherSupport@KMI
Thu Dec 14, 2017 11:45 am
Forum: SoftStep Users' Help Exchange
Topic: macOS High Sierra and SS editors
Replies: 1
Views: 7

Re: macOS High Sierra and SS editors

You should be fine on High Sierra, we've had no reports that anything is broken, and our (limited) internal testing didn't reveal any issues.
by TheOtherSupport@KMI
Wed Dec 13, 2017 10:17 am
Forum: BopPad General Discussion
Topic: BopPad losing sensitivity as I play
Replies: 1
Views: 9

Re: BopPad losing sensitivity as I play

Looks to be more of a software issue than a BopPad issue. As I advised in my email, you should use a MIDI monitor to scope the data: https://www.snoize.com/MIDIMonitor/ Verify that the BopPad is still sending the Note On/Note off messages. If that's the case there's something going on with how the s...
by TheOtherSupport@KMI
Mon Nov 27, 2017 2:30 pm
Forum: QuNexus General Discussion
Topic: Expression Pedal
Replies: 3
Views: 132

Re: Expression Pedal

The TRRS male to 2 TRS female cable is a headset cable with the usual green and pink slots. So you're not using the cable kit that we sell but a third party cable? That might be the issue. It might also be the pot value of the expression pedal you are using. It also might be some settings in the Qu...
by TheOtherSupport@KMI
Mon Nov 27, 2017 2:10 pm
Forum: K-Mix General Discussion
Topic: K-Mix High Sierra Support
Replies: 5
Views: 193

Re: K-Mix High Sierra Support

We'll likely update that information soon. We haven't done 'exhaustive' testing, so we didn't want to jump the gun.
by TheOtherSupport@KMI
Mon Nov 27, 2017 1:15 pm
Forum: K-Mix General Discussion
Topic: K-Mix High Sierra Support
Replies: 5
Views: 193

Re: K-Mix High Sierra Support

The K-Mix is a class compliant MIDI device, and class compliant USB 2 Audio device. It requires no drivers, so unless Apple makes drastic changes, you can expect the hardware to be supported for the foreseeable future. We haven't gotten any reports of the Editor not functioning, and our internal tes...
by TheOtherSupport@KMI
Mon Nov 27, 2017 11:57 am
Forum: K-Mix General Discussion
Topic: K-Mix High Sierra Support
Replies: 5
Views: 193

Re: K-Mix High Sierra Support

We haven't had any reports of incompatibility - are you having issues?
by TheOtherSupport@KMI
Mon Nov 27, 2017 7:16 am
Forum: 12 Step Feature Wishlist
Topic: Distinct MIDI Channel Per Note Programmability
Replies: 7
Views: 5070

Re: Distinct MIDI Channel Per Note Programmability

We haven't done any feature updates for the 12 Step in some time, and we currently have no definitive plans to do so.
by TheOtherSupport@KMI
Mon Nov 27, 2017 7:15 am
Forum: K-Mix General Discussion
Topic: routing audio from computer
Replies: 5
Views: 732

Re: routing audio from computer

Probably should've opened a new topic for this. The inputs come in on the input channels, which are controlled by the corresponding faders in mix mode, so that's already done for you. The problem you have here is using iTunes to play your backing tracks. You can't select outputs from iTunes (say 5/6...
by TheOtherSupport@KMI
Mon Nov 27, 2017 7:09 am
Forum: K-Mix General Discussion
Topic: K-Mix DC coupled
Replies: 1
Views: 129

Re: K-Mix DC coupled

No, it is not DC coupled.

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