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by TheOtherSupport@KMI
Wed Apr 11, 2018 8:49 am
Forum: SoftStep Tips and Tricks
Topic: Synchronization With Ableton Live
Replies: 1
Views: 292

Re: Synchronization With Ableton Live

You can't externally set values of the SS, so you won't ever be able to recall the positions of the faders according to your Live set. There's probably a way to do it by changing how the script handles setting the value, but that introduces other problems. You can add init values to the keys in Host...
by TheOtherSupport@KMI
Tue Apr 10, 2018 8:06 am
Forum: BopPad General Discussion
Topic: crosstalk
Replies: 7
Views: 597

Re: crosstalk

Going through the support channel is the most efficient way to report potential hardware issues: http://www.support.keithmcmillen.com We do replace devices, per our warranty if they are deemed faulty: http://www.keithmcmillen/com/warranty. And yes, asking questions, and attempting to get the most cl...
by TheOtherSupport@KMI
Tue Apr 10, 2018 6:25 am
Forum: BopPad General Discussion
Topic: crosstalk
Replies: 7
Views: 597

Re: crosstalk

I imagine that you would've noticed this before, so that points to it not being a hardware issue. You'll need to send us a short video/demonstration of this behavior for us to have any more insight other than, reset everything to default. How hard are you hitting the other quadrants? Does location m...
by TheOtherSupport@KMI
Mon Apr 09, 2018 5:55 am
Forum: BopPad General Discussion
Topic: crosstalk
Replies: 7
Views: 597

Re: crosstalk

No, its not normal.

Has this always been the case?
Have you tried a firmware reinstall?
Where you pressing on either the top or the bottom when the device was powered on?
Can you reliably reproduce this?
by TheOtherSupport@KMI
Mon Apr 09, 2018 5:53 am
Forum: K-Mix General Discussion
Topic: Reverb Update?
Replies: 2
Views: 353

Re: Reverb Update?

There have been no DSP updates to the K-Mix as far as feature additions/improvements. There is so extra room on the board for DSP, but making a synth/creative processor isn't really on our radar. Figuring out a good way to fit a synth into the UI would be quite a challenge. All the buttons/text are ...
by TheOtherSupport@KMI
Fri Apr 06, 2018 5:52 am
Forum: BopPad Tips and Tricks
Topic: drawing user tables
Replies: 6
Views: 591

Re: drawing user tables

Yeah that looks fine. Can you select the different curves with the buttons? This doesn't appear to be something on our end - the web and standalone editors allow for editing of the tables on both windows and OSX, and we haven't had any other reports to the contrary. Might be an issue that arose in a...
by TheOtherSupport@KMI
Thu Apr 05, 2018 4:52 am
Forum: BopPad Tips and Tricks
Topic: drawing user tables
Replies: 6
Views: 591

Re: drawing user tables

No issues drawing user tables on Windows 10, either in the desktop or the web Editor. What appears in the developer tools console when trying to draw user tables? Any warnings/errors. (view, toggle developer tools, then select the console at top)
by TheOtherSupport@KMI
Wed Apr 04, 2018 4:30 pm
Forum: BopPad Tips and Tricks
Topic: drawing user tables
Replies: 6
Views: 591

Re: drawing user tables

Yeah you should be able to drag the mouse across the table and draw your own.

Working totally fine for me on Mac OSX. Will need more information, OS, Chrome version, etc.
by TheOtherSupport@KMI
Mon Apr 02, 2018 4:13 am
Forum: K-Mix General Discussion
Topic: Detailed specs for inputs & avoid clipping with instrument (hi-z) signals
Replies: 3
Views: 466

Re: Detailed specs for inputs & avoid clipping with instrument (hi-z) signals

We recommend using inputs 3 - 8 for signals that are too hot for preamps on inputs 1-2.
Inputs 1-2 will clip sooner as they apply more gain than inputs 3-8.
Was the trim at minimum?
Any reason you can't use the other inputs?
Can't you just turn the volume down at the source?
by TheOtherSupport@KMI
Wed Mar 28, 2018 5:24 am
Forum: SoftStep Tips and Tricks
Topic: Ableton Script - monitoring looper devices
Replies: 3
Views: 8255

Re: Ableton Script - monitoring looper devices

Don't know if that user is super active on the forum anymore so I'll chime in here - This should be possible, but I think setting up the conditionals will be the tricky part. The looper's state only gives you updates when the action takes place. You would need to check that the looper is recording a...

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