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by Briggy
Wed Dec 09, 2015 4:14 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

I guess I should try another firmware update...........but am not doing anything until after a recording gig on FridAY - can't be risking having to reprogram anything before that.
by Briggy
Wed Dec 09, 2015 12:42 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

do you think it could be a mis match between presets and the setlist?
by Briggy
Wed Dec 09, 2015 11:26 am
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

I have removed all the presets in the setlist except mine - seeing as you scroll through the presets with the Nav pad...I only want to scroll between my 2 presets - life is hard enough when playing live already :mrgreen: OK cool on the connection, but I have tried various cables. So then are we look...
by Briggy
Tue Dec 08, 2015 6:02 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

Connected to other computer.
Tried to upload the Toggle preset after adding it to the setlist.
Got the same crash. Not my system then. :|
by Briggy
Tue Dec 08, 2015 12:33 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

OK got to go out but here~s the zip
by Briggy
Tue Dec 08, 2015 12:00 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

OK thanks. Yes I did update the firmware twice, if I recall. Yep, the factory presets are there in the file list and I have 2 presets in the setlist, which are the 2 that are onboard the softstep - fully functioning, thankfully. I figured that one possibility would be to start writing the presets fr...
by Briggy
Mon Dec 07, 2015 5:15 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

OK I understand re: the programming. When I get a chance tomorrow, I will try with no other USB devices connected apart from the SS - not sure if I have tried that yet. Seems hard to believe it would be the hardware - ie USB connector on the SS. SO why can I still adjust things in settings window an...
by Briggy
Mon Dec 07, 2015 1:55 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

But as I mentioned before, it all WAS working fine - so why would it suddenly not work?
by Briggy
Mon Dec 07, 2015 1:51 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

Well, TBH, that happened on arriving at a a rehearsal and trying a couple of things. What is weird is that the only event there shows up as basic editor. I just edited my pervious post.
by Briggy
Mon Dec 07, 2015 1:21 pm
Forum: SoftStep Users' Help Exchange
Topic: SS2 freezes and advanced editor crash
Replies: 33
Views: 14311

Re: SS2 freezes and advanced editor crash

OK - some permissions for system users were disabled, or at least unticked, have rectified. Will test.

No go. Same problem.

BTW changing anything in the setting windows gets sent to the Softstep automatically. I assume that is a different set of protocols to Key presets.

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