Chuck, Keith was referring to the preset librarian when he wrote that it should be ready by the end of February. The next windows and mac version of the SoftStep software will be ready much sooner than that. Our release candidate is being tested as we speak and we are indeed hoping to release it in ...

We have been working to optimize a few things in StringPort so we do want to finish that up and put out a new release. We aren't sure yet of how much time it will take for us to finish up and test but we are hoping to have a new release soon! I'm sorry I can't be more specific yet but don't worry we...

We've seen this on some Mac OS 10.5 computers with 1.099. Fortunately we've fixed this problem so the next update will not do that. In the meantime an update to 10.6 fixes this or you can just wait, our next update should be ready sometime this week hopefully.

-Sarah Howe

There's program space and there's memory space. Program space is smaller than memory space in the SoftStep so having a lot of things active at the same time is more difficult than having multiple scenes stored in memory. We continue to try to expand the possibilities in both directions, but for now ...

Check out my new tutorial video! It's a detailed scene and preset saving tutorial. It shows off several new features in Public Beta release 1.099!

http://www.youtube.com/watch?v=XePvA_5ZZQ0


-Sarah Howe

Geert, Hello! I'm Sarah Howe, technical support for KMI. I think the first problem here you'll want to solve is to make sure your SoftStep is connecting properly to the application. The display continuing to blink "Soft...Step" while you're using it is a clue that it's not connecting to th...