Do you work for Bome's Mocker? ARE YOU BOME HIMSELF?
He is right though for more advanced things, you may need Bome's but what you're asking now is still basic operation and functionality.
I'm glad yo figured out how to change presets on the device. The SS doesn't follow along while you are making changes in the basic editor.
The more advanced gesture like double trig, long trig etc. are only in available in the ,you guessed it, Advanced Editor. This will also help you address the note on/note off issue you are having. Some software interprets only the note number, and doesn't care about velocity. In this case you'll want to set up a toggle table with identical values for the min and max as shown below.
Let me know how yo get along.