Softstep 2 not working with iPad

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Phillippal
Posts: 4
Joined: Thu Jan 15, 2015 1:42 am

Softstep 2 not working with iPad

Postby Phillippal » Mon Jun 06, 2016 11:35 am

I have a softstep 2, a QuNeo, and an iPad Pro. The QuNeo seems to be plug and play - it works straight away with apps such as Turnado, Auria Pro, and ThumbJam. However, whilst the softstep 2 lights up when I connect it and shows up in the midi settings, it doesn't seem to register in any of the aforementioned apps and won't work with midi learn. Is there something I'm missing? (I'm an electronic music newbie, so thanks in advance for your patience and help!).
TheOtherSupport@KMI
Posts: 648
Joined: Fri Jan 31, 2014 5:31 pm

Re: Softstep 2 not working with iPad

Postby TheOtherSupport@KMI » Mon Jun 06, 2016 1:03 pm

You may need to power the device externally before connecting it to the iPad. You can do this with any USB power supply and a mini USB cable into the 'Expand' port.
Phillippal
Posts: 4
Joined: Thu Jan 15, 2015 1:42 am

Re: Softstep 2 not working with iPad

Postby Phillippal » Wed Jun 15, 2016 11:01 am

Thank you, yes that worked

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