Softstep not sending midi messages

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Headrc
Posts: 28
Joined: Tue Feb 15, 2011 5:24 pm

Softstep not sending midi messages

Postby Headrc » Wed Feb 16, 2011 11:15 am

Ok .....in my continuring frustration as a new Softstep user ...I followed the instructions in the maual of getting started. But with Mac OSX 10.58 I discover with Midi Monitor that the Softstep is not sen ding any midi messages down the USB while using factory presets ....can anyone help me out here?
danny
KMI Moderator
Posts: 14
Joined: Mon Jan 31, 2011 4:28 pm

Re: Softstep not sending midi messages

Postby danny » Wed Feb 16, 2011 12:07 pm

First I would try unplugging SoftStep, closing the software, plugging in SoftStep, re-opening the Software.

If that doesn't solve it, a couple things to check:

If you are using SoftStep in Hosted mode alongside the software:
-In MIDI Monitor, are you monitoring SoftStep Share as your MIDI input port?
-Do you have a Scene selected in SoftStep's software?
-Are the output ports set to SoftStep Share?
-Are Port 1 and Port 2 turned off?

Now a couple questions,
-Are you using SoftStep Software version 1.031?
-Did you plug SoftStep into your computer before you opened the Software?
-Does the Software show interaction with SoftStep (blue rings around keys light up inside software and/or check sensor view)?


Note: If you are using the public beta v1.099, we found a bug when trying to download scenes in Standalone mode under OSX 10.5.x which we have fixed and will include in our next software version about to be released.

Thanks,

-Danny
Headrc
Posts: 28
Joined: Tue Feb 15, 2011 5:24 pm

Re: Softstep not sending midi messages

Postby Headrc » Wed Feb 16, 2011 1:09 pm

Hi ..yes I am using 1.03 ...with all the other qustions ...what should all the settings be?
Headrc
Posts: 28
Joined: Tue Feb 15, 2011 5:24 pm

Re: Softstep not sending midi messages

Postby Headrc » Wed Feb 16, 2011 5:35 pm

Ok ....I found out what the problem is ...in my newness ....I though stepping on the center of the keys would generate midi messages ....shen I finally puled up the sensor page I discovered that pressing the corners of the pads sent midi messages. So now the obvious question .....how being able to send from stepping on the center of the keys??

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