Page 1 of 1

Softstep not sending midi messages

Posted: Wed Feb 16, 2011 11:15 am
by Headrc
Ok .....in my continuring frustration as a new Softstep user ...I followed the instructions in the maual of getting started. But with Mac OSX 10.58 I discover with Midi Monitor that the Softstep is not sen ding any midi messages down the USB while using factory presets ....can anyone help me out here?

Re: Softstep not sending midi messages

Posted: Wed Feb 16, 2011 12:07 pm
by danny
First I would try unplugging SoftStep, closing the software, plugging in SoftStep, re-opening the Software.

If that doesn't solve it, a couple things to check:

If you are using SoftStep in Hosted mode alongside the software:
-In MIDI Monitor, are you monitoring SoftStep Share as your MIDI input port?
-Do you have a Scene selected in SoftStep's software?
-Are the output ports set to SoftStep Share?
-Are Port 1 and Port 2 turned off?

Now a couple questions,
-Are you using SoftStep Software version 1.031?
-Did you plug SoftStep into your computer before you opened the Software?
-Does the Software show interaction with SoftStep (blue rings around keys light up inside software and/or check sensor view)?


Note: If you are using the public beta v1.099, we found a bug when trying to download scenes in Standalone mode under OSX 10.5.x which we have fixed and will include in our next software version about to be released.

Thanks,

-Danny

Re: Softstep not sending midi messages

Posted: Wed Feb 16, 2011 1:09 pm
by Headrc
Hi ..yes I am using 1.03 ...with all the other qustions ...what should all the settings be?

Re: Softstep not sending midi messages

Posted: Wed Feb 16, 2011 5:35 pm
by Headrc
Ok ....I found out what the problem is ...in my newness ....I though stepping on the center of the keys would generate midi messages ....shen I finally puled up the sensor page I discovered that pressing the corners of the pads sent midi messages. So now the obvious question .....how being able to send from stepping on the center of the keys??