I know it's not the cables or expander because they work with my 12 step. no midi I plug it into expander and can't get it in expander mode. The pads light up but no midi out or mode button response. The quneo works in all other uses. I'v updated it as well.
Yeah, that's a bug in the current release. We've actually had a fix for this for a while now, but are waiting on some other things before posting the update.
Here are some links to a "beta" version that has this fixed. There are some slight changes to Expander mode with this update — once you enter Expander mode it will now auto-detect whether or not you're connected to a computer or Expander!