ISSUES, HELP ASAP, qu neo 3d multitouch beat pad (mac os)

radleyyy
Posts: 1
Joined: Wed Sep 03, 2014 10:23 pm

ISSUES, HELP ASAP, qu neo 3d multitouch beat pad (mac os)

Postby radleyyy » Wed Sep 03, 2014 10:44 pm

so just downloaded all the installation stuff i need for this product from the kieth mcmillen website for my macbook air to sstart using this thing, however when i watched the tutorial video on how to install components it wouldnt let me deselect the "demo lab" and wouldnt let me access any of the other applications like the ableton component. am i missing something or is my product deffective. its literally stuck in the demo mode like its a store version or something. its pissing me off :oops: :evil: HELLLLLP MEEEEEEEE
jmcneilt
Posts: 2
Joined: Thu Jul 17, 2014 11:15 am

Re: ISSUES, HELP ASAP, qu neo 3d multitouch beat pad (mac os

Postby jmcneilt » Thu Sep 04, 2014 11:35 am

Hey Radley,

Where did you purchase your QuNeo and what OS version are you running?

I'm on a macbook pro running OSX 10.9.4 and just uninstalled all of my QuNeo components before re downloading and reinstalling fresh off of the website.

While you cannot deselect the demo lab, I have had no trouble selecting any/all of the other installation components.

I'll try to get this sorted out for you today.

-Todd

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