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KMIX shut itself down during firmware update

Posted: Fri Nov 18, 2016 2:08 pm
by alexwhite
Hi,
Wondering if anyone else has experienced this issue? I was upgrading to the latest firmware, I noticed that the lights were off after a while - I eventually tried to restart it but it seems to be completely bricked.

Using a Mac, latest version of editor (1.35). The only thing I can think of that might have caused it was that I had the midi expander connected also.

I've just started a 12 day residency so this is a bit of a disaster for me - any help or commiserations much appreciated. :cry:

Re: KMIX shut itself down during firmware update

Posted: Mon Sep 18, 2017 6:06 am
by TheOtherSupport@KMI
So is your unit bricked? Does the device no longer turn on?

Re: KMIX shut itself down during firmware update

Posted: Wed Apr 18, 2018 7:09 am
by rholsen
So how was this problem resolved? Mine appears to have bricked during an update too. Support started off well trying to diagnose the problem, but I haven't heard anything in a week and no solution yet.

Re: KMIX shut itself down during firmware update

Posted: Wed Apr 18, 2018 7:36 am
by TheOtherSupport@KMI
Check your email - sorry for the delay.

Re: KMIX shut itself down during firmware update

Posted: Wed Jun 20, 2018 3:56 pm
by Dallon426
Out of curiosity what was the final results here? Fixed or bricked?