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K-Mix bricked?

Posted: Sat Aug 10, 2019 6:30 pm
by Bollenator
Hey, I just recently moved my studio setup and got my K-Mix out of the box, plugged it into my fully-updated Windows 10 machine (with which it had worked fine before the move), and proceeded to get intermittent crackling in the audio. So I fired up K-Mix Editor and was told there's a firmware update from version 1.3.5 to version 1.3.5 (yes, the same version). I restarted the K-Mix per the firmware updater's instructions and now it won't come back; the K-Mix only sits there with the power button glowing blue and nothing else. This is my main studio mixer and audio interface and it's completely useless at the moment.

HELP!

Re: K-Mix bricked?

Posted: Mon Aug 12, 2019 7:31 am
by TheOtherSupport@KMI
Reached out via email.