Yes I tried a shorter cable and a different USB connector on the computer plus I downloaded the app again, just for the hell of it.
I do hope it isn't a connector or hardware issue because I am in Brazil, not a (relatively) civilized place like US or the UK where I got the unit.
Here is a crash event - dont understand why it is saying basice ditor.exe...but anyway
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x000343d0
Faulting process id: 0xed8
Faulting application start time: 0x01d12e900246b695
Faulting application path: D:\documents\studio\SOFTSTEP\SoftStepEditors_Win_2.02\SoftStepBasicEditor\SoftStep Basic Editor.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 4048f2ff-9a83-11e5-921a-100ba9937ed0