KMIX shut itself down during firmware update

alexwhite
Posts: 1
Joined: Mon Sep 12, 2016 3:13 am

KMIX shut itself down during firmware update

Postby alexwhite » Fri Nov 18, 2016 2:08 pm

Hi,
Wondering if anyone else has experienced this issue? I was upgrading to the latest firmware, I noticed that the lights were off after a while - I eventually tried to restart it but it seems to be completely bricked.

Using a Mac, latest version of editor (1.35). The only thing I can think of that might have caused it was that I had the midi expander connected also.

I've just started a 12 day residency so this is a bit of a disaster for me - any help or commiserations much appreciated. :cry:
JordanDar
Posts: 1
Joined: Sat Sep 09, 2017 4:25 am

Re: KMIX shut itself down during firmware update

Postby JordanDar » Mon Sep 18, 2017 2:32 am

This has been happening to me too. Keeps shutting down.
TheOtherSupport@KMI
Posts: 713
Joined: Fri Jan 31, 2014 5:31 pm

Re: KMIX shut itself down during firmware update

Postby TheOtherSupport@KMI » Mon Sep 18, 2017 6:06 am

So is your unit bricked? Does the device no longer turn on?
rholsen
Posts: 2
Joined: Thu Apr 12, 2018 11:11 am

Re: KMIX shut itself down during firmware update

Postby rholsen » Wed Apr 18, 2018 7:09 am

So how was this problem resolved? Mine appears to have bricked during an update too. Support started off well trying to diagnose the problem, but I haven't heard anything in a week and no solution yet.
TheOtherSupport@KMI
Posts: 713
Joined: Fri Jan 31, 2014 5:31 pm

Re: KMIX shut itself down during firmware update

Postby TheOtherSupport@KMI » Wed Apr 18, 2018 7:36 am

Check your email - sorry for the delay.
Dallon426
Posts: 22
Joined: Wed Jun 20, 2018 1:31 am

Re: KMIX shut itself down during firmware update

Postby Dallon426 » Wed Jun 20, 2018 3:56 pm

Out of curiosity what was the final results here? Fixed or bricked?

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