Postby gargas » Tue Aug 19, 2014 1:16 am
Thanks for the reply, and sorry if my previous post sounded rude. Just the frustration of a no solution for my issue.
Now, although i appreciate your answer, unfortunately for me that ain't enough. Opposite to you, i think that what what i'm looking for is a very basic and well document feature. Externally control of the softstep leds via midi expander should be possible, as stated on the manual page 67 -chapter 5.7 - External control of softstep:
"The SoftStep can control a wide variety of MIDI software and hardware, but it can also be controlled
from an external source via USB or MIDI Expander."
and page 69
"5.7.4 Using The MIDI Expander
It is possible to control the SoftStep LEDs, display, and presets via input to an attached MIDI Expander. When sending CCs and program change messages to control the SoftStep via the Expander, the messages
must be sent on MIDI channel 16 — any other channels will be ignored and handled normally (see
SSCOM Port 2 section for more info on “normal”)"
So for me, the innability to do this represents a serious bug that criplles the product you are selling, and therefore should be addressed as soon as possible. It is also, (in my opinion, and despite of being a recently found bug), fake advertising that should have been already addressed, since you know of this issue at least since the beggining of June.
Even if you are not considering an update to the software (which I totally understant), some things do need to be solved (and this is for sure one of them).
Now, i can't decide the course of action of kmi, but i must complain of a faulty product. The midi expander might work flawlessly, but if the software doesn't, then it becomes useless on some of the scenarios that you advertise.
So for me kmi should either fix the bug, or accept the hardwaer/software limitations and change the manual.
For me it is already too late... I already got the midi expander, but at least other costumers should be informed of what they are buying.
Don't take me wrong. I love softstep, and I can manage with a USB cable at home/studio... but connecting the softstep straight to a laptop in a live stage? I don't think so, and that would be a final argument for not buying it...
But I guess, in the end, that will be your call.
Sorry for the long post...