KMIX shut itself down during firmware update

alexwhite
Posts: 1
Joined: Mon Sep 12, 2016 3:13 am

KMIX shut itself down during firmware update

Postby alexwhite » Fri Nov 18, 2016 2:08 pm

Hi,
Wondering if anyone else has experienced this issue? I was upgrading to the latest firmware, I noticed that the lights were off after a while - I eventually tried to restart it but it seems to be completely bricked.

Using a Mac, latest version of editor (1.35). The only thing I can think of that might have caused it was that I had the midi expander connected also.

I've just started a 12 day residency so this is a bit of a disaster for me - any help or commiserations much appreciated. :cry:
JordanDar
Posts: 1
Joined: Sat Sep 09, 2017 4:25 am

Re: KMIX shut itself down during firmware update

Postby JordanDar » Mon Sep 18, 2017 2:32 am

alexwdhite wrote:Hi,
Wondering if anyone else has experienced this issue? I was upgrading to the latest firmware, I noticed that the lights were off after a while - I eventually tried to restart it but it seems to be completely bricked.


This has been happening to me too. Keeps shutting down.
Last edited by JordanDar on Sun Jul 14, 2019 2:08 am, edited 1 time in total.
TheOtherSupport@KMI
Posts: 737
Joined: Fri Jan 31, 2014 5:31 pm

Re: KMIX shut itself down during firmware update

Postby TheOtherSupport@KMI » Mon Sep 18, 2017 6:06 am

So is your unit bricked? Does the device no longer turn on?
rholsen
Posts: 2
Joined: Thu Apr 12, 2018 11:11 am

Re: KMIX shut itself down during firmware update

Postby rholsen » Wed Apr 18, 2018 7:09 am

So how was this problem resolved? Mine appears to have bricked during an update too. Support started off well trying to diagnose the problem, but I haven't heard anything in a week and no solution yet.
TheOtherSupport@KMI
Posts: 737
Joined: Fri Jan 31, 2014 5:31 pm

Re: KMIX shut itself down during firmware update

Postby TheOtherSupport@KMI » Wed Apr 18, 2018 7:36 am

Check your email - sorry for the delay.
Dallon426
Posts: 22
Joined: Wed Jun 20, 2018 1:31 am

Re: KMIX shut itself down during firmware update

Postby Dallon426 » Wed Jun 20, 2018 3:56 pm

Out of curiosity what was the final results here? Fixed or bricked?

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