my Softstep editors don't remember the Softstep's presets. They used to remember them but no more. I think I got a new computer, or had to reinstall the software at one point, I don't remember, but I didn't expect that that would be a problem. With all respect, that is completely unacceptable. My old Softstep still has its presets, lots of them, designed years ago, and I don't even remember how to use the editor. I bought a new Softstep and need to transfer the presets to my new Softstep now but as the editor apparently neither has the old presets stored in files and also can't load presets from the pedal (what ?????), it seems I have to write everything from scratch again. Excuse me when I say that, it is normally not the way I express myself, but I'm really really pissed off and ripped off, I think such a lack of such a truly basic functionality is unbelievable. Why all the amazing hi-tech features if such a basic thing doesn't work? It also turns me off from using my new Softstep, I don't want to learn how to program it again and I think I will sell it and eventually get another pedal.