I could be wrong but I believe that the transpose offset is global rather than per pad.

Are you in Hosted mode? During pedal calibration do you see the Blue/Pink vertical bar cover the whole range (the pink goes all the way to the top)?

If the 4-digit display does not read the name of your custom preset then that means your 12 Step is not currently on your new preset. Open your setlist and make sure that your new preset is on the list. Remember it's slot position, then you can navigate to that position from the board. Does that mak...

Thanks for the suggestion, I'll log your request.

For now, we consider the 12 Step as being the ideal foot controller for sending note and velocity data, while the SoftStep is ideal for sending out program changes and unique CC# data per key.

Your pedal goes from 0 to 120 before or after calibrating?

As far as I know, enabling banks for pads will affect all pads.

To use the Expander with hardware MIDI devices: 1. Make sure that that you have a USB-Mini cable plugged from your Expand port on your 12 Step. 2. The standard USB port on your 12 Step is left not connected. 3. Power your expander by plugging standard USB A-B cable from the expander to a powered USB...

There is a Core MIDI bug which can cause devices to need to be replugged in when you first power up a Mavericks machine, This could be true for other Mac OSs as well. That could be causing your problem. Regarding your pedal behavior. Make sure to go to the SoftStep advanced editor and in settings hi...

It could be that your app lost all presets. Have you tried re-downloading the app and reinstalling?

You manually updated your firmware and you are still getting a firmware out of date loop in the editor, correct? What happens if you cancel the update? When you say: "It does the "rainbow wipe" and then nothing.", are you saying that the QuNeo does not light up in any way to butt...