Thank you for your ongoing participation in these forums and commitment to your products!TheOtherSupport@KMI wrote:We're all waiting at this point. All I can do is tell you that we are aware of the issue, and will address it as quickly as we can.
Thank you for your ongoing participation in these forums and commitment to your products!TheOtherSupport@KMI wrote:We're all waiting at this point. All I can do is tell you that we are aware of the issue, and will address it as quickly as we can.
Do you mean tested with OS X 10.11.14 ? Then that would mean the problem is linked to the latest firmware. Out of curiosity, I'll try with my old Softstep too (glad I kept one just in case !gilbertplantinga wrote:I just got out my old SoftStep (I) and tested it in Standalone mode ( how I normally use it) with Max 7.2.2 and all seems to work just fine! The SS Advanced Editor says my firmware (68) is out of date, but there's no way I'll update it to 91, perhaps I should try to find the old editor that came with the hardware.
So... we can download the new firmware later today? just playin' around here.TheOtherSupport@KMI wrote:It is likely due to the firmware in the SS, as all of our other products work with 10.11.4. It's definitely fixable, it's just unclear right now what that entails from a workload perspective.
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