Hello, here's my problem. i've been using the 12 step for about two months now, no gigs yet so not much travelling with it or anything....
my 'E' note (number 3) gets randomly stuck (like still pressed, open or on hold while i'm just playing in normal mode) or even sometimes not responsive at all, 'dead', all the other notes works perfectly. i've done a lot of new presets with the software, worked perfectly so far, maybe something happened while i was connecting the 12 step with the laptop?.... how can i fix this? is it me thats pressing too hard?
and whats the warranty if i have to get it exchanged or something?
thanks