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K-Mix bricked?

Posted: Sat Aug 10, 2019 6:30 pm
by Bollenator
Hey, I just recently moved my studio setup and got my K-Mix out of the box, plugged it into my fully-updated Windows 10 machine (with which it had worked fine before the move), and proceeded to get intermittent crackling in the audio. So I fired up K-Mix Editor and was told there's a firmware update from version 1.3.5 to version 1.3.5 (yes, the same version). I restarted the K-Mix per the firmware updater's instructions and now it won't come back; the K-Mix only sits there with the power button glowing blue and nothing else. This is my main studio mixer and audio interface and it's completely useless at the moment.


Re: K-Mix bricked?

Posted: Mon Aug 12, 2019 7:31 am
by TheOtherSupport@KMI
Reached out via email.