K-Mix bricked?

Posts: 23
Joined: Wed Feb 15, 2012 3:41 pm

K-Mix bricked?

Postby Bollenator » Sat Aug 10, 2019 6:30 pm

Hey, I just recently moved my studio setup and got my K-Mix out of the box, plugged it into my fully-updated Windows 10 machine (with which it had worked fine before the move), and proceeded to get intermittent crackling in the audio. So I fired up K-Mix Editor and was told there's a firmware update from version 1.3.5 to version 1.3.5 (yes, the same version). I restarted the K-Mix per the firmware updater's instructions and now it won't come back; the K-Mix only sits there with the power button glowing blue and nothing else. This is my main studio mixer and audio interface and it's completely useless at the moment.

Posts: 737
Joined: Fri Jan 31, 2014 5:31 pm

Re: K-Mix bricked?

Postby TheOtherSupport@KMI » Mon Aug 12, 2019 7:31 am

Reached out via email.

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